When idevice users experience problems with the ios software or unlocking, it is not uncommon for their lives to unravel. my passion is providing answers to your problems.. If itunes is open on your mac or pc, quit itunes. if your ios device is plugged into your computer, unplug it. make sure that your device has the latest version of itunes.; connect your ios device to your computer with a usb cable.. We force restarted it, and connected to itunes on a macbook pro. as expected, we were prompted to restore the iphone to factory settings. we’d tried this in the past, but the restore had failed and left the iphone in a recovery mode spiral of death.this time though, the process went off more smoothly. itunes quickly had the iphone sorted out and restored to factory settings on ios 9.2.1..
Please note! this will not work if you do not have your original home button sensor. during the restore or update process through itunes many users have had. Lick restore again to confirm that you want to restore your device to factory settings and delete all data and content. itunes will download the device software file and restore your device. after your device is restored to factory settings, it will restart.. You should be able to lift the lcd shield plate once the screws are removed. however do not lift it all the way out as the cable is still attached to the home button..
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